Get in Touch
Have questions about textures or lengths? Fill out the form below and we'll get back to you within 24 hours.
Email address
timeka@traptresseswigs.com
Call us
+1 (321) 594 8714
Contact us
Essential Information at a Glance
How long does shipping take? – We offer fast and reliable shipping worldwide. Delivery times vary by location, but most orders arrive within 3–7 business days.
We offer returns for store credit only. Return requests must be submitted via email within 1 day of delivery. To be eligible, items must be unused, unworn, and in their original, unaltered packaging with all tags and hair nets intact. Please note that shipping costs are non-refundable.
What payment methods do you accept? – We accept major credit/debit cards, PayPal, and other secure payment options. Your transactions are always encrypted for security.
Proper care is the key to longevity and "Real Confidence". To help you keep your units in pristine condition, we have created a comprehensive, professional maintenance guide. You can Download the TrapTresses Wig Care Guide PDF here to access our step-by-step instructions on washing, styling, and storing your luxury hair.
How can I track my order? – Once your order is shipped, you’ll receive a tracking link via email to monitor its progress in real time.